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Hänel service products

Safety and maintenance of the highest standard

Entrust Hänel with the responsibility to maintain the safety, reliability and longevity of your Hänel Lean-Lift® and Rotomat® system. Throughout Germany, Hänel service technicians are at your disposal usually within 24 hours, on more than 300 days a year.

Hänel service contracts

Proactive and effective

Contract 1


The ServiceCOMPACT contract includes all the legally prescribed safety inspections.

In addition, your employees are instructed in the operation of the machines.

ServiceCOMPACT contract:

  • Basic instruction for your employees on using the machines
  • All the legally prescribed safety inspections
  • 24-hour response time
  • 95% spare parts supply on board the service vehicle

Contract 2


With the ServiceCOMFORT contract you also ensure that the value of your system is maintained. The ServiceCOMFORT contract offers supplementary services in addition to those offered by the ServiceCOMPACT contract.

ServiceCOMFORT contract:

  • Value-preserving preventive maintenance
  • Software updates
  • Specialist hotline
  • Recommendations for upgrades and modernizing machines
  • Customized, individual options when a contract is being drawn up
  • Relocations at fixed price
  • Optional: spare part packages

Contract 3


The ServiceCOMPLETE contract offers you optimal planning stability and cost control.

All the services from Contract 1 and 2 are included:
Safety inspections, maintenance, repairs, spare parts, etc.

All at a fixed price per machine!

Additional options for all packages

For the best possible production security, further optional services can be added to all packages:


Additional contract 1

  • Extended service availability outside normal
    normal office hours
  • 4-hour response time

Additional contract 2

  • An express supply of spare parts